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docs: update eng version email blocking

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dettlaff 2023-11-03 21:38:40 +04:00
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content/en/docs/Services/email/_index.md
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@ -78,6 +78,8 @@ Examples:
## Sending email does not work ## Sending email does not work
Sending email may be blocked by your ISP, this is often the case with new accounts on Hetzner for example. Sending email may be blocked by your provider.
To solve this problem, we suggest you send an email to your hosting provider's support with an example [similar to ours](THERE SHOULD BE AN EMAIL EXAMPLE). Hetzner [responds](https://docs.hetzner.com/cloud/servers/faq/#why-can-i-not-send-any-mails-from-my-server) that they indeed block the sending of emails for new accounts. After a month of server operation and the first successful payment, Hetzner asks to contact support to clarify the reasons for using email. You can refer to using email to communicate with users of your services.
With DigitalOcean, such a problem has not been observed, but if you have encountered this, try to get in touch with the hosting support.